CHAPTER 7 – MEMBER SERVICES

TRANSITIONING INDIVIDUALS FROM INSTITUTIONS POLICY 07-01-011

ACT PRACTICE GUIDELINES 07-04-001

ADMISSION, DISCHARGE, TRANSFER POLICY 07-01-001

ADVANCE DIRECTIVES POLICY 07-01-002

ADVANCE DIRECTIVES PROCEDURE 07-02-003

COLLABORATIVE CARE POLICY 07-01-003

COORDINATION OF CARE PROCEDURE 07-02-001

CULTURAL COMPETENCY POLICY 07-01-012

CUSTOMER ORIENTATION PROCEDURE 07-02-002

CUSTOMER SERVICES PLAN 07-05-001-16

DISCHARGE PLANNING POLICY 07-01-004

EMPLOYMENT SERVICES POLICY 07-01-005

ENROLLEE INFORMATION POLICY 07-01-006

ENROLLEE RIGHTS POLICY 07-01-014

FPE PRACTICE GUIDELINES 07-04-002

GRIEVANCE AND APPEALS POLICY 07-01-007

GRIEVANCE AND APPEALS PROTOCOL 07-03-001

HOME BASED PRACTICE GUIDELINES 07-04-003

IDDT PRACTICE GUIDELINES 07-04-004

JAIL DIVERSION POLICY 07-01-008

LEP POLICY 07-01-013

PERSON-CENTERED PLANNING POLICY 07-01-009

PERSON-CENTERED PLANNING PROTOCOLS & GUIDELINES 07-03-002

PMTO PRACTICE GUIDELINES 07-04-005

RESPECT FOR HOUSING CHOICE & PREFERENCE POLICY 07-01-010

SELF-DETERMINATION PROTOCOLS 07-03-003

SELF-DETERMINED ARRANGEMENTS PLAN 07-05-002-14